SHOP POLICIES

Last updated on May 18, 2016

 

Payment

Payment can be made through PayPal immediately after purchasing an item. Once you click “Confirm Order”, you will be re-directed to PayPal’s website. All payment processing will be handled through PayPal.

 

Shipping

I ship to the address you provide to LeslieSpannAtelier.com, not PayPal. Please make sure this address is correct.

 

Once you place your order it will be processed and shipped within 3-5 business days.

Once shipped, you will receive an email with your tracking details and expected delivery date.

 

Continental United States

Purchases are sent via USPS. Your piece will be packaged securely and shipped within 3 to 5 business days of payment confirmation. If you require expedited shipping, please contact me before ordering to discuss options.

 

Refunds and Exchanges

I am sure that you will be satisfied with your beautiful new artwork. If for some reason you have any questions or problems, please contact me so we can get them resolved. I want you to be totally satisfied with your new purchase.

 

Additional policies and FAQs

I take great care to accurately represent my work. That said, colors on computer monitors can vary. I can't warrant against these slight variables, unfortunately. The artwork always looks more beautiful in person ! 

 

Contact me with any questions, wholesale inquiries or proposals. I am very prompt and usually respond to you within the hour.

 

 

PRIVACY POLICY

 

This Privacy Policy governs the manner in which Leslie Spann Atelier collects, uses, maintains and discloses information collected from users (each, a "User") of the http://lesliespannatelier.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Leslie Spann Atelier.

 

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an orderfill out a formsubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we use collected information
Leslie Spann Atelier collects and uses Users personal information for the following purposes:

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.

 

Changes to this privacy policy
Leslie Spann Atelier has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms and conditions. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
leslie@lesliespannatelier.com